Education and Experiences

 Education

• Master of Science in Information Technology,  IIT-JU, Jahangirnagar University, Savar-1342, Bangladesh. (November 2024)

• Bachelor of Science in Electronics and Communication Engineering, Institute of Science Trade and Technology (Affiliated by National University, Bangladesh) Gazipur-1704, Bangladesh. (December 2018)

 Experience

Responsibilities:

• Administer and maintain enterprise network infrastructure, including MikroTik routers, Layer 2/3 switches, routing, NAT, VPNs, and firewall security. 

• Configure and manage Sophos XG/SG Firewalls, IPS/IDS, web filtering, VPNs, and network security policies. 

• Deploy, manage, and secure Linux (RHEL), Windows, Storage, Web, and Database servers to ensure optimal performance and availability. 

• Administer VMware vSphere infrastructure, including ESXi hosts, vCenter, virtual machines, and virtual networking. 

• Manage Microsoft 365, Exchange, cPanel, webmail, DNS, SSL certificates, email systems, and website hosting environments. 

• Deploy and support IP PBX solutions (Asterisk, FreePBX, 3CX), including SIP trunks, IVR, call routing, QoS, and voice services. 

• Design and implement disaster recovery, backup, business continuity, and IT security compliance solutions. 

• Lead ERP, infrastructure upgrade, migration, and new site deployment projects while ensuring operational efficiency. 

• Develop and enforce IT strategies, policies, procedures, governance frameworks, and technology roadmaps aligned with business objectives. 

• Manage IT budgets, procurement, vendor relationships, audits, and stakeholder coordination to ensure cost-effective and reliable IT operations. 

Senior Executive, IT & MIS Dept., Palmal Group of Industries, Dhaka Bangladesh.

Responsibilities:

• Managed Windows DHCP, DNS, RDS, Enterprise CA, and Group Policies Patch 

• Performed system improvements to critical

• Responsible for creating and maintaining development VMware ESXI environment, which includes Engineering a platform in a box approach 

• Responsible for Recommendation, purchasing, configuration, and management of office LAN (pfSense; multiWAN, QOS), telephony, server, and desktop equipment reverse 

• Maintained user accounts and established rights and privileges performed 

• Troubleshot all other site authorized software with IMOs and users creating logon email accounts using Microsoft Exchange Server and Active Directory.

Executive, IT Dept., Bengal Hurricane Group, Dhaka Bangladesh.

Responsibilities:

• Regular Checks on network and Security 

• Provide 2nd level desktop, network and application support 

• Manage and support store network infrastructure, troubleshooting routers, switches and firewall 

• Assist the IT Manager to solve IT issues promptly –Develop procedures and checklists for future references 

• Develop expertise on all software and hardware used in Organization 

• To act as the single point of contact for the service lines to drive Service Improvements plans and service continuity plans 

• Install and configure computer hardware, software, systems, networks, printers, and scanners. 

• Rack n stack servers/ switches/storage drives, run cabling (cat5 and fiber), configure ilo, and break/fix servers, storage drives, etc at our qts data center rack space. 

• Installed/replaced power supplies, network cards and additional ram in HP and Dell servers.